Frequently Asked Questions (FAQ)
1. Do you ship worldwide?
Yes! We ship to customers around the world.
2. How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 7–25 business days, depending on your location.
3. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number by email (when available).
4. What payment methods do you accept?
We accept secure payment methods available at checkout.
5. Can I return my order?
Yes. We offer a 30-day return and refund policy for eligible items.
6. What if my item arrives damaged or incorrect?
Please contact us at storemae134@gmail.com with your order number and photos of the item. We’ll resolve the issue as quickly as possible.
7. Are customs fees included?
Customs duties, taxes, or import fees may apply depending on your country and are the customer’s responsibility unless stated otherwise.
8. How can I contact MAE STORE?
You can reach our customer support team anytime at:
Email: storemae134@gmail.com
Thank you for shopping with MAE STORE!